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Terms and conditions
Introduction
These Terms and Conditions ("Terms") govern your use of our online gaming services provided by Reef Reels Casino N.V. (the "Casino"). By registering an account, accessing or using the Casino's services, you agree to be bound by these Terms.
Account Registration
To register for an account with us, you must:
- Be at least 18 years old and of legal age in your jurisdiction
- Not be restricted from participating in online gaming activities by any applicable law or regulation
- Provide accurate and complete information during the registration process
We reserve the right to request additional documentation or verification from you to confirm your identity and age. Failure to provide this information may result in account closure.
Deposits and Withdrawals
The Casino accepts deposits via:
- Visa/Mastercard (AUD 10-5,000)
- Bank Transfer (AUD 20-10,000)
- Bitcoin/ETH/USDT (AUD 20-50,000)
Withdrawal methods include:
- Visa/Mastercard (AUD 20-5,000)
- Bank Transfer (AUD 50-10,000)
- Crypto (AUD 20-50,000)
We reserve the right to modify these limits at any time.
Bonuses and Promotions
Bonuses are credited automatically upon meeting the promotional requirements. Wagering requirements for bonuses must be met within 7 days of receiving the bonus. Excessive betting or behavior intended to abuse our promotions is prohibited.
Gameplay and Fairness
The Casino uses Random Number Generators (RNGs) to ensure fair play. Malfunctioning games will not affect bets made prior to the issue being identified. We reserve the right to limit play on specific games or implement responsible gaming tools at our discretion.
Responsible Gambling
We encourage responsible gaming practices and provide links to relevant support organizations, including:
- National Problem Gambling Helpline (Australia)
- Lifeline Australia
- Gamblers Anonymous
Self-exclusion options are available upon request. Deposit, wager, and session limits can be set through your account settings.
Prohibited Activities
Engaging in any of the following activities may result in account closure or other penalties:
- Bonus abuse
- Fraud, collusion, or manipulation
- Use of bots or automated systems to play games
Account Suspension and Closure
We reserve the right to suspend or close your account if we suspect any prohibited activity. Inactivity for a period exceeding 12 months may result in account closure.
Privacy and Data Protection
The Casino collects personal data for purposes of account management, marketing, and compliance with applicable laws. We use secure servers and encryption protocols to protect this information.
Limitation of Liability
We are not liable for losses arising from:
- System errors or malfunctions
- Third-party links or websites
- Any other unforeseen circumstances
Amendments and Updates
These Terms may be modified at any time by the Casino. We will notify you of changes via email or through our website. Your continued use of the services shall constitute acceptance of the updated Terms.
By accessing or using the Casino's services, you acknowledge that you have read, understood, and agree to be bound by these Terms.